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How Cannabis Realm NY collects, uses and protects your information across our website, ordering, delivery and Rewards — in plain English.
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Contact usPrivacy questions answered same day→FAQOrdering, ID & payment answers→About Cannabis RealmWho we are — licenses & teams→Last updated July 15, 2026 · NYS OCM-licensed dispensaries
Last updated: July 15, 2026
Cannabis Realm of New York (“Cannabis Realm NY,” “we,” “us”) operates licensed adult-use cannabis dispensaries in Spring Valley, White Plains and Queens, New York, and this website. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. We are committed to handling your information responsibly and in accordance with New York law, including the New York SHIELD Act.
Age confirmation (you must be 21 or older to use this site), name and contact details when you contact us or create an order through our licensed menu and ordering providers, order and delivery details, and the contents of messages you send us.
Device and browser information, pages visited, and similar usage data collected through cookies and comparable technologies; approximate location for delivery-area purposes; and call information when you phone our dispensaries through tracking numbers.
We use a small number of cookies that fall into these groups:
Essential cookies. Required for the site to function — for example, remembering that you confirmed you are 21 or older, your preferred dispensary location, and your cookie choices. These cannot be switched off.
Analytics and measurement. When enabled, services such as Google Analytics help us understand how visitors use the site so we can improve it. These are used only in accordance with your cookie choices.
You can manage or delete cookies at any time in your browser settings, and you can decline non-essential cookies using our cookie notice.
To operate the website and verify age eligibility; to process and deliver orders placed through our licensed providers; to respond to inquiries; to improve our website, products and service; to comply with New York State Office of Cannabis Management (OCM) requirements and other legal obligations; and to protect the security of our business and customers.
We do not sell your personal information. We share information only with service providers who help us operate (such as our licensed e-commerce menu, delivery logistics, payment and analytics providers) under appropriate protections; with regulators or law enforcement where required by law; and in connection with protecting our legal rights.
Consistent with the New York SHIELD Act, we maintain reasonable administrative, technical and physical safeguards designed to protect personal information, including encrypted connections (HTTPS) on this website, access controls, and vendor requirements. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal record-keeping requirements that apply to licensed cannabis retailers. We monitor developments in New York privacy law, including proposed health-information privacy legislation, and will update our practices as new requirements take effect. To make a request, contact us through our Contact page or ask a team member at any of our dispensaries.
We keep personal information only as long as needed for the purposes above and to meet OCM and other legal record-keeping obligations, then delete or de-identify it.
This website and our services are intended solely for adults 21 years of age and older. We do not knowingly collect information from anyone under 21.
We may update this policy from time to time; the date above reflects the latest revision. Questions? Reach us through our Contact page or at any Cannabis Realm NY dispensary.
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Licensed New York cannabis — pickup & same-day delivery, free over $99. Adults 21+.
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You must be 21+ with a valid government-issued ID to enter. Licensed by the New York State Office of Cannabis Management.