Frequently Asked Questions

Yes. Cannabis Realm is fully licensed by the New York State Office of Cannabis Management for adult-use sales at all locations — license numbers OCM-RETL-25-000382, OCM-CAURD-24-000046 and OCM-RETL-24-000244 are displayed in every store and in the footer of this site.

A valid government-issued photo ID proving you are 21 or older. Your ID is checked in store and again at your door for deliveries.

Spring Valley (76 NY-59), White Plains (475 Central Ave) and Queens, Queens (172-02 Hillside Ave). All three are open seven days a week.

Across Westchester County, Rockland County and Queens — 148 towns and neighborhoods. Delivery is free over $50 from our Rockland store and over $99 from White Plains and Queens.

In-store & pickup: Cash · Debit Cards · AeroPay · CanPay · Zelle.

Delivery & curbside: all delivery and curbside pickup orders require prepayment — pay securely with AeroPay · CanPay · Zelle.

We offer flexible payment options while complying with New York cannabis regulations.

Every product we carry is tested by New York State licensed laboratories, with certificates of analysis available on request.

Yes — Realm Rewards members earn points on every purchase that convert into discounts. Ask in store or sign up online.

Yes. Browse your store’s live menu, place your order, and it is usually ready for pickup within minutes.

All locations are open seven days a week — Sun–Wed 9AM–10PM and Thu–Sat 9AM–11PM. Holiday hours may vary.

Our dispensaries serve adult-use customers 21+. If you are a medical patient, our team is happy to help you understand products, potencies and formats that fit your needs.

If something is wrong with your product, bring it back with your receipt and our team will make it right in line with NY OCM rules. Ask in store for details.

Yes. We only collect what the law requires for age verification and payment, and we never sell your personal information.